Our Policies

Shipping Policy

ShayamalaGold ensures careful handling and secure packaging of all gold jewellery orders. Once an order is confirmed, it is processed within the committed timeline and dispatched using trusted, insured logistics partners to ensure safe delivery.



Delivery timelines may vary depending on the product type, location, and availability. While we strive to meet estimated delivery dates, external factors such as courier delays, regional restrictions, or unforeseen circumstances may occasionally affect shipping schedules.



All shipments are fully insured until they reach the customer. Customers are advised to ensure availability at the delivery address to receive the package personally. ShayamalaGold is not responsible for delays caused due to incorrect address details or unsuccessful delivery attempts.



Once the order is shipped, tracking details will be shared with the customer for real-time updates. By placing an order, you agree to the shipping terms outlined above. Any updates to this policy will be published on the website for transparency.